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Outlook Not Receiving Emails? Here’s The Fix

Are you unable to receive emails in Outlook? Then, it might be because of the faulty internet connection. If there is poor internet connectivity, you will note that Outlook not receiving emails. 

Besides, if the Outlook profile is corrupt there will be an issue in receiving new emails. Moreover, if the inbox of the Outlook gets filled with unread messages, then the new message will fail to enter the Outlook inbox. 

But whatever be the reason behind not getting any emails in Outlook, you should fix this issue at the earliest. And to do that, you need to learn proficient hacks to eliminate the problem at once. 

Not receiving emails in Outlook: 5 Probable Methods to Resolve

In this section, we are mentioning the probable solutions to fix the issues from Outlook so that you can receive new emails in Outlook.

Method 1: Check if Outlook is Offline

Check if Outlook is Offline

If the Outlook is in Offline mode, you won’t be able to get a new email. In that case, you need to first check if the device is connected through a stable internet connection. 

Check if the Outlook application is working properly. To check that, you need to go through the below-mentioned steps:

  • Open the Outlook tab and then move to the lower-right corner.
  • Now, check if it is showing a “Disconnected, Working Offline or Trying to Connect” message. 

Note: If you are getting the above message, then the email server has failed to build a connection with the internet.

  • Next, go to the “Send/ Receive” tab and tap on the “Work Offline” option from the preferences group.
  • You will be now prompted with the “Connected to server” message on the screen.
  • Next, tap on the “Send/Receive All Folders” option from the Send & Receive group. 

Now, check if you are getting any new mail? If not, then you need to move to the next section to fix the issue.

Method 2: Create a New Profile

Create a New Profile

If the version of the Outlook profile is corrupted, you won’t get any new email. In that case, you need to create a new profile to avoid such issues. And to do that, you need to implement the below-mentioned steps:

  • Open the Outlook and from there, go to the “File” section. 
  • Now, move to the “Account settings” section. And then select the “Manage Profiles” section. Tap on the “Show Profiles” option and go to the “Add” tab.
  • Now, write a new name for the Outlook Profile going to the “Profile Name” section. 
  • Next, follow the onscreen instructions to set up the email account in the new profile. Re-open the Outlook Profile and go to the File section. 
  • Move to the “Account Settings” section and then select the “Change Profile” option from there. Tap on the “OK” button next to close the Outlook Window. 
  • Re-open the Microsoft Outlook again and then select the new profile name from the “Profile Name” list.
  • Tap on the “OK” button last.

Now, after replacing the corrupted profile with a new one, you will be able to get new mails in the Outlook. But if you are still facing issues, it is suggested to move to the next section. 

Method 3: Clear the Inbox

Clear the Inbox

If the Outlook’s inbox is filling up with emails, then you won’t be able to get any new mail in the future. In that case, you need to clear the inbox. And to clear the inbox, you need to follow the below-mentioned steps:

  • Open Outlook and from there, go to the “Junk mail” section.
  • Right-click on the Junk Mail option. From the drop-down menu, choose the “Empty” option.

By just doing this, you will be able to clear the inbox. Now, open Outlook and check if new mails are getting into the Account. If you are still unable to get any mails, then you need to move to the next section. 

Method 4: Check the Email Rules

Check the Email Rules

If unknowingly you have changed the rules/settings of Outlook Inbox, then all the emails will be shifted from the inbox or even the mails can get deleted automatically. 

So, if this is the case, then you need to check the email rules in Outlook. To change the email rules, you need to follow the below-mentioned steps:

  • Open Outlook and from there, go to the “Settings” and click on it. Choose the “View Full Settings” option from the “Settings”. 
  • Now, go to the Mail section and select the “Rules” option from there. Search for the rules that are restricting you to get the new mails.
  • Choose a rule and tap on the “Edit” option to change it.
  • Tap on the “Save” option next to save the current changes. You can also delete the existing rule to tap on the “Delete” button. 

After changing the rules of Outlook, you will be able to get new mails. If even after changing the rules the issue persists, then you can move to the next section.

Method 5: Check Forwarding settings

Check Forwarding settings

For enabling the Forwarding Settings option this error can occur. In that case, you need to disable the Forwarding Settings option to receive mail in Outlook. 

To check the Forwarding Settings, you need to follow the below-mentioned steps:

  • Open Outlook and from there, go to the “Settings” option.
  • Now, choose the “View All Outlook Settings” option.
  • Tap on the “Mail” option and then select the “Forwarding” option.
  • Now, click on the “Stop Forwarding” option and tap on the “Save” button to save the recent changes.

If you are still using the older version of Outlook, then you need to first go to the Settings section and choose “Options”. Next, move to the Forwarding option and then click on the “Stop forwarding”.

Tap on the “Save” button now to change the forwarding settings in the older version of Outlook. Now, open the Outlook and you will be able to receive a new mail once again. You can also check the ‘Focused’ or “Other” tab. 


How To Solve The Outlook Won’t Open Issue

Outlook Won’t Open Issue

The Outlook is a very useful application. Like other e-mail providers, Outlook acts as a manager of all types of personal information that is present in your Microsoft account. Not only e-mails, but Outlook also contains calendar, various types of task managers, contact managers, notepad, and the facility to browse the web. Thus, we can say that it is an all-in-one package or as a stand-alone application where you can do many tasks together with both Microsoft Exchange Server as well as the Microsoft Sharepoint server. 

Though it is a very popular and well-known part of the Microsoft Office Suite, sometimes you might also see that the Outlook won’t open. This becomes more frustrating when you are in the middle of something important. If you are also facing this issue and are not able to resolve this problem yet, then here you will find an accurate solution

But before directly going into the solutions, let us check the different reasons because of which this issue might occur in your Outlook application.

Reasons Why Outlook Won’t Open?

Whenever you see “Cannot start Microsoft Outlook. Cannot open the Outlook window” error message while opening the Outlook application, it might be due to the following causes:

  • Issues In the Navigation Pane
  • Fault in the Add-ins
  • Repair of the Outlook profile

The Outlook will not open if any of these problems persist. Sometimes, the error message comes with an error code, with the help of which you can easily identify the error. So, first of all, you have to detect the error properly and then try accurate solutions for the issue. There are multiple solutions by which you can solve the Outlook not open issue. The solutions that are given below are applicable to all variations of systems. Follow them accordingly and make sure not to jump any of the steps.

Reliable Methods to Overcome the Outlook Won’t Open Issue:

The different methods for solving this issue in your Microsoft Outlook applications are given below. These are quite easy to apply solutions. Just make sure that you follow each and every step and implement them accordingly.

Method 1: Use the outlook.exe/resetnavpane Command to Reset the Navigation Pane

Generally, on the left side of the Outlook application windows, you will find the Navigation pane. Inside the Navigation pane, you will find a list of folders named “Email”, “Calendar”, “Contacts”, “Tasks” and lastly “Notes”. You can adjust them accordingly as you will prefer them. These sometimes cause serious errors like Outlook won’t open. The steps to solve this issue is provided below:-

  • Open the “Run” dialog box on your system by pressing the Windows Key and the R button together on your device keyboard.
  • Simply copy the command given below into the field to enter text and hit the Enter button. 

       outlook.exe /resetnavpane

  • This will reset all the Navigation pane in the Microsoft Outlook application. After completing the two steps, try to open and run Outlook. If still the issue occurs, try out the next solution.

Method 2: Check for Different Kinds of Add-ins

As the error is still present after trying the first solution, then try this solution to check for different kinds of add-ins present in the Outlook application. Defective or old add-ins present inside the Outlook application might prevent it from starting. You can solve this problem in a safe mode.

Steps to check for different kinds of Add-ins are given below accordingly.

  • Press the Windows Key and the R button together on your device keyboard and open the Run dialog box.
  • Enter the outlook.exe/safe command and hit the Enter button. Sometimes a dialog box will appear where you can choose the standard settings and click on Ok
  • Now, the Outlook application will start in safe mode without different add-ins.
  • When the Outlook application starts in safe mode, click on “File” present at the left side of the Outlook window. Then click on the “Options” tab.
  • Choose “Add-Ins” from the left-hand side and then click on the “Go” option. From there, “Deactivate all add-ins”.
  • Stop the Safe mode and then try starting the Outlook application in normal mode.
  • Now, when you successfully start the Outlook application in normal mode, check for the defective add-ins and eliminate it. To do so, deactivate each and every add-in and then try to start the Outlook application. 
  • Again, when you face the issue while starting the Outlook application normally, you will understand which of the add-ins was causing this issue.    
  • Thus, now you need to specifically disable those add-ins because of which Outlook won’t open

If still, you face the same issue, then opt for the next solution.

Method 3: Repair the Faulty Profiles in Outlook 

Many times because of faults in the “personal folders file”(.pst file), the Outlook fails to open. Check out the solutions for this in the section given below:

  • Go to the Control Panel of your device. You will find it in the Windows menu.
  • On the Control Panel tab, select “Mail”.
  • Now, click on the following options as given “Mail Setup -Outlook”> “Show Profiles”> “Add”
  • Create a new profile by following the different instructions and then click on “Finish”
  • Choose “Prompt for a profile to be used” under the “When starting Microsoft outlook” and press Ok.
  • Try starting an Outlook application.

These are the most necessary and effective steps to solve the Outlook won’t open issue. So, you can implement them one by one to solve the issue permanently.